Frequently Asked Questions

I have antivirus and a firewall;why do I need additional cybersecurity?
Antivirus and a firewall are a great start to securing your organization, but they are not enough. They provide limited protection, but they are only a small part of a solid cybersecurity strategy. Each additional security measure forms another layer of defense against cyberattacks: traffic analysis, log management, 24/7 monitoring by a SOC team, a SIEM tool—each of these makes your organization that much harder for a criminal to penetrate.

What happens when a cybersecurity alert is received?
If we receive an alert from your network, our analysts will manually investigate the incident, make an informed judgment on its priority level, and escalate it or dismiss it as necessary. We work with each client to develop a custom playbook: a list of guidelines for what types of alerts are important for your organization, as well as how and who on your team should be contacted for each priority level.

If I have IT, why do I need cybersecurity?
IT engineers are trained in technology solutions to maintain an environment. A cybersecurity team is specifically trained to recognize suspicious behavior and external attacks on that environment. Think of it like a bank; you have tellers and managers, who handle the day-to-day operations of the bank, and you have security guards, who monitor the building and protect employees and clients from threats. Similarly, IT and cybersecurity work together to manage and protect your organization’s valuable assets. Robber Image

Do I really need cybersecurity?
The short answer is: yes. The longer answer poses a few questions: Does your organization handle any client information? Financial data? Health information? Are you subject to any compliance standards? Do you have an IT infrastructure? Are you concerned about the global increase in ransomware attacks? Do you work with or sell to vendors or other businesses? Do they have any due diligence requirements? Have you ever been targeted by a threat actor/hacker? Have you ever received a phishing email? If you answered yes to any of these, you absolutely need cybersecurity. Ransomware is becoming a bigger threat as attacks increase rapidly around the world. The current average cost of a data breach is $3.86 million, and 60% of small businesses close within 6 months of a breach. Would your organization survive? We hope you never have to find out. Creating a strong cybersecurity posture before your organization is attacked is your best defense.